Challenge:
CMF, a leading organization in classical music, sought to revitalize its brand and marketing strategy in time for a milestone anniversary. At the same time, a Major Donor launched the “Music Mash-Up” series to diversify the audience, merging classical and contemporary performances (e.g., Bartók + Björk) and engaging a younger demographic (18-35) without losing the interest of the older, established audience (65+).
Strategy:
For the Anniversary Rebrand, I led a complete overhaul of the festival’s marketing approach. The goal was to enhance brand perception, increase ticket sales, and expand reach, while also reducing costs.
Simultaneously, for the Music Mash-Up series, I worked closely with the donor and stakeholders to define a clear brand identity that resonated with both young and mature audiences, developing messaging and visuals to make the new series stand out.
Tactics:
Anniversary Rebrand:
- Developed a new creative direction for all promotional materials, replacing the outdated booklet with a vibrant, well-designed poster/calendar that captured the essence of the festival.
- Streamlined print and media efforts, increasing distribution while lowering overall costs.
Music Mash-Up Series:
- Crafted an edgy, visually engaging campaign in collaboration with a fine artist to attract younger attendees while keeping the tone sophisticated for older patrons.
- Created a multi-channel marketing campaign, including posters, cards, programs, videos, social media, and email campaigns to build excitement and engagement across demographics.
- Organized pre-show mixers with local sponsors, integrating the concert experience with a community-focused event.
Results:
Anniversary Rebrand:
- Ticket sales increased by 20%.
- Print and media costs were reduced by 25%.
- Print distribution grew by 50%, reaching a broader audience more effectively.
Music Mash-Up Series:
- All three concerts sold out.
- The campaign resonated with both young and mature audiences, establishing the series as a cornerstone event for future festivals.
- Original artwork used in the campaign was auctioned at mixer events, raising additional funds for the festival, and sponsorships from local businesses bolstered the festival’s community ties.